ABOUT US
Welcome to Loan Process Solution, LLC
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Our Mission
Loan Process Solution, LLC was established in 2001, seven years prior to the 2008 Nationwide market crash. In 2021, amidst the COVID pandemic, we decided to push forward. Our staff has 40+ years of accumulative knowledge in the lending industry. We believe that everyone who desires to own a home, can.
Our mission is to decrease mortgage default levels in demographics that need mortgage counseling the most. Taking the mystery out of the loan process is the right thing to do. Removing the industry jargon gives consumers a better understanding and a clear path to successfully navigate and meet their homeownership goal.
Our Vision
Our vision is to increase homeownership by offering an individualized educational platform (via Pre-purchase Mortgage Counseling) for consumers to better understand the mortgage process, prior to applying for a mortgage. We've designed a focus driven opportunity for individuals and families to accomplish their goal . The idea is to give the consumer the inside scoop of the process to build their confidence and mortgage readiness; thereby increasing homeownership.
Our vision also includes a seamless and smooth process flow for Mortgage Professionals (Mortgage Brokers, Lenders and Realtors); to ensure timely file submissions and loan closings for home purchases and refinances
Our Team
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James Street
Sr. Advisor and Sales Manager
Over 35 years of experience in Business Management, Operations, and Logistics. Dual management for multi-facilities. Control, Operate and manage 10 million dollar shops.
Harriet Lee
Managing Director
Founder of Loan Process Solution, LLC. Over 35+ years of experience in the mortgage industry managing and training underwriters, mortgage processing and loan originators. Licensed MLO, Mortgage Counselor and HUD Housing Counselor.
Robert Lee Jr.
Managing Member
A silent partner and advisor for the organization. I have 30 + years of experience in team management .
A team is as good as the weakest link. Training is ongoing. We make it a point to stay on top of underwriting, product and processing guidelines.
Our top performers receive incentives for professionalism, which are measured by internal QC reviews and comments from our clients. Without exception, every file is taken through our QC review. And we happily encourage comments from our clients.
Sr. Processing Manager
What I enjoy best about my job is I get to work one-on-one with the consumer. I get to see the excitement in their eyes when "they get it". It's like a light comes on. And it's at that very moment that I know I've done my job.
Sr. Mortgage Counselor
Workshops and seminars are available on our YouTube channel. To join us simply type "Loan Process Solution LLC" in the search bar. The topics range from the "Loan Application process" through "Loan Closing and everything in between. Those of you who are interested in participating in our Mortgage Counseling program, will receive an invite to a separate seminar. A virtual seminar designed just for you.
Workshop and Seminar Coordinator & Facilitator
Over the years the methods of communication has changed. But our mission remain the same ...
"Increase Homeownership"
Never Give Up On Your Dream!
